Eyes Down ! :
- The strongest typhoon in 25 years attacked Japan on 4 September and
Kansai International airport was closed.
Ordinally, all small packets shipped from our town were scheduled to be taken off the Kansai International airport.
Therefore, the shipping of your parcel will delay until another airport to transfer is determined.
On the other hand, the parcels of EMS and regular SAL take off from Fukuoka airport and remain unaffected.
Thank you for your patience. (updated on 6-September-2018)
- The announcement about the delay for the US (updated on 31-July-2018)
Delays are expected in the delivery of international mail and EMS addressed to the United States of America due to delays in processing at the Office of Exchange (OE) of Los Angeles and a subsequent increase in the backlog.
Please check the detail here.
Thank you for your patience.
- The announcement about the delay on the domestic shipment (updated on 9-July-2018)
Due to a record heavy rainfall on a regional scale in western Japan, the domestic shipment is pretty delayed.
It will take much longer than usual to arrive the items from the online shops or the sellers.
Thank you for your patience.
- The announcement about our commission (updated on 1-July-2018)
Thank you for your patronage of Treasure Japan service.
We have completely solved the trouble with the result of the audit and incorporated as a limited liability company.
Therefore we will change the commission from the order placed on 1 July 2018.
Item’s price of shopping or auction / commission
1 yen - 3,000 yen / 800 yen (fixed)
3,001 yen - 7,000 yen / 900 yen (fixed)
7,001 yen - 10,000 yen / 1,000 yen (fixed)
10001 yen – 20000 yen / 10 %
20001 yen – 30000 yen / 9 %
30001 yen – 40000 yen / 8 %
40001 yen – 50000 yen / 7 %
50001 yen ～ / 6 %
About the Auction and Flea market:
If you place plural orders from the same seller at once and the seller ships them together, you can get 200yen reduction per item from a commission.
We will charge a new handling fee for shipment from the order placed on 1 July 2018.
~ up to 2kg / 200 yen
~ up to 3kg / 300 yen
~ up to 4kg / 400 yen
~ up to 5kg / 500 yen
5kg ~ / 600 yen
* The handling fee for EMS less than 10kg is free.
* The handling fee for EMS from 10kg is 600 yen.
We look forward to continuing to provide you with our service.
(*Please note that prices may change without prior notice.)
There might be a possibility our mails were sorted as the spam mail, because it seems that Google changed the mailing system for better security in the end of April.
We also did maintain our emailing system according to the change last month.
But a part of our emails are not delivered to our customers.
If so, can I ask you to confirm your spam mail folder?
Or could you please receive our email address as specified domain?
Thank you for your cooperation.
- We never use "unregistered" shipment.
I'd like to ask our customers to use registered mail with tracking number for their parcels.
We can prove your shipment to PayPal by the tracking number.
I ask for your kind understanding.
- Policy Updates (about undervalued declaration)
We never accept your request to declare with the lower price than your shopping value.
Customs duty is one of the taxes and citizens are obligated to pay taxes.
Making a declaration by lower value is a tax evasion.
Thank you for your understanding and cooperation.(updated April 1st 2012)